Streaming

Here are the most common questions we hear about how to listen to RIPR online, and also some troubleshooting help!

(If you need help tuning in our FM broadcasts, click here!)


  • How do I listen to the live webcast/stream online?
  • I'm having trouble with the website's streaming audio player!
  • I'm listening via a mobile device/smartphone, but it disconnects a lot - please help!
  • I have a wifi radio, how do I listen to RIPR?
  • What about those Sonos home wifi "radios"?
  • I have another means of listening, but I need the direct URL of the stream!
  • What are the tech specs of the RIPR webcast?
  • How do I view the SnowCAM/SummerCAM?
  • What's the difference between "listening in iTunes" vs "listening to iTunesRadio"?
  • How do I listen to RIPR's podcasts?
  • What's the deal with NPR One?

How do I listen to the live webcast/stream online?

  • Desktop/laptop computer:  Click listen live in the top-left corner of every page to launch our stream in the SGplayer.  If it doesn't start automatically, click the little play button next to the time counter.  Also, you may need to install Adobe Flash for it to work.
  • iPhone: download our free iPhone app, also available in the App Store.  Once installed, open the app and tap the PLAY button.
  • Android phone: download the free TuneIn app, available in the Google Play Store.  Once installed, open the app and search for "ripr".  Tap our logo to listen.
  • Windows phone: download the free TuneIn app, available in the Windows Marketplace.  Once installed, open the app and search for "ripr".  Tap our logo to listen. 
 

I'm having trouble with the website's streaming audio player!

  • We use StreamGuys to host our webcast, using the SGplayer.
  • They have an excellent FAQ with links to several testing pages you can try for troubleshooting.
    • Disable any AdBlock software on your browser, or at least whitelist the domains ripr.org and streamguys.com
    • "AdBlock" includes plugins like Flash Block, Cookie Blockers, NoScript, Pop-Up Blockers, Ghostery, Javascript Blockers, etc. in addition to AdBlock or AdBlock Pro.
    • The SGplayer is HTML5-based, so your browser must be HTML5 compatible.  You can test that here.
    • And even though it is HTML5-based, updating your Flash may help with some problems.  (make sure you uncheck any "optional" offers, like McAfee Security Scan, before you download the Flash update)
 

I'm listening via a mobile device/smartphone, but it disconnects a lot - please help!

  • If you are using a smartphone, but are connected over wifi, turn wifi off.  Or...
  • ...if you're not on wifi, turn it on so you're connected using 3G/4G.
  • The idea is to force the mobile device to use a different method of connecting to the internet, and see if that makes your streaming more/less reliable.
  • If the streaming drops out much less, or much more, then you know whatever the problem is, it's related to your internet service.  
  • For example: let's say you're at home, and you've got Cox Cablemodem internet with wifi.  And you're listening to RIPR via our app on an iPhone, but your iPhone has wifi turned ON. (a sensible decision!)  If you happen to be standing in a part of the house that is physically far away from the Cox gateway (wifi access point), then your wifi signal might be weak, and that means poor internet.  Poor enough that it might not be able to reliably deliver a streaming audio service like RIPR's webcast.  To test this: turn wifi off and force the iPhone to use 3G or 4G (or 4G LTE) for its internet connection.  If the streaming is then a lot more reliable on 3G/4G, then you know the wifi was the problem; you might need to only listen closer to the gateway.  Or move the gateway to a more central location.  Or purchase a wifi extender.

I have a WIFI RADIO, how do I listen to RIPR?

  • Most have some sort of built-in search engine for finding webcasts: try searching on keywords "wrni" or "ripr", or maybe "rhode island".  
  • If that doesn't work, but your radio allows you to directly enter a URL, use this link: http://amber.streamguys.com:5590/xstream.m3u  (or try this shortened version: http://bit.ly/TiSUB3)
  • If neither of those works, and assuming you can successfully tune to other stations' webcasts, you may have an older generation wifi radio.  Many of those relied on an online database from Reciva, which we have attempted to keep updated - but not every radio has the ability to receive updates.   Put simply, your wifi radio might just not be able to receive the RIPR webcast, no matter what.

What about those Sonos home wifi "Radios"?

  • Generally speaking we can't formally recommend a specific make/model of radio, wifi or otherwise.  But we have heard from several listeners that the Sonos wifi radios work pretty well and are easy to use.  In particular, the PLAY:3 for standalone listening, or CONNECT to be used as part of your existing stereo setup.
  • Sonos gear works with TuneIN so search on keyword "RIPR" to find our stream.  Or you can manually enter the direct URL (see below).
  • Please note that RIPR cannot provide support for Sonos products (or any wifi radio).  We don't even have one here so we can't directly vouch for them; only suggest them as a possibility.

I have another means of listening, but I need the direct URL of the stream.


What are the tech specs of the RIPR webcast?

  • We use a Telos Prostream to encode a two simultaneous 56 kbps mono feeds: one in Icecast MP3, the other in AAC-LC.  Your player will automatically detect and use the appropriate feed.
  • The Prostream also brings Telos/Omnia's legendary audio processing into the unit, making our webcast sound quite good at a relatively low bitrate.

How do I view the SnowCAM/SummerCAM


What's the difference between "listening in iTunes" vs. "listening to iTunesRadio"?

  • Listening in iTunes: You can use iTunes to play music on your desktop/laptop computer, and even to play webcasts like RIPR's live stream, too.  Press CTRL+U (CMD+U on Macs) and type in http://amber.streamguys.com:5590/xstream.m3u then press enter.   Our stream will start playing after a few seconds of buffering.
  • Listening to iTunesRadio: iTunesRadio is a specific service available in recent versions (Windows ver 12.1.1.4 or newer) of the iTunes software.  Open iTunes and look along the center-top of the window for button that says RADIO.  Click it, then click the big PLUS + sign to add your favorite station.  Search on keyword "RIPR", and you'll see "NPR News - RIPR Rhode Island" will appear.  Click it to add RIPR to your "My Stations".  Then just click the RINPR logo in "My Stations" to start the webcast at any time after that.

How do I listen to RIPR's podcasts?


What's the deal with NPR One?

  • Rhode Island Public Radio is no longer participating in the NPR One app.
  • After working with NPR One for 18 months, the number of listeners using the app was too small to justify the time it took for RIPR staff to provide content for the app.