Chrstine Ferguson

Affordable Care Act
4:16 pm
Tue October 1, 2013

RI Health Exchange Gets Off to a Bumpy Start

Operators in Providence took hundreds of calls on the launch day of HealthSource RI.
Credit Flo Jonic / RIPR

A crush of users caused the HealthSource RI website to temporarily crash Tuesday morning.  HealthSource RI, Rhode Island’s answer to Obamacare, is an online marketplace where uninsured people and small businesses can buy health insurance. 

HealthSource RI received 4,000 calls in the first hour of business.  During that same time frame, 6,000 people were checking out the HealthSource RI website every minute. It was too much for the system to take.

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