deloitte

Kristin Gourlay / RIPR

Officials in the state’s Department of Human Services are reporting some progress with its online public assistance system known as UHIP.

Last year, the troubled rollout of the system caused a total backlog of almost 14,000 applications for benefits like food stamps. This March, that total dropped to 10,579.

Serpa Requests UHIP Contractor Audit

Feb 22, 2017
Kristin Gourlay / RIPR

Warwick Representative Patricia Serpa has requested that the state’s Auditor General conduct an audit of all payments to contractors involved in the public benefits computer system known as UHIP. Rhode Island Auditor General Dennis Hoyle has accepted her request according to a statement from the Rhode Island General Assembly.

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Laying The Blame, Then Plotting A Course, For UHIP

Feb 15, 2017
Kristin Gourlay / RIPR


Problems with the state’s new online public assistance system, UHIP, are much more significant than anyone realized. 

Ian Donnis / RIPR

Governor Gina Raimondo on Wednesday blamed state vendor Deloitte for delivering what she called a defective IT system for administering human service benefits. Raimondo also apologized to Rhode Islanders for ongoing problems with the Unified Health Infrastructure Project system.

Lawmakers Demand Answers On UHIP's Rocky Rollout

Oct 21, 2016
Kristin Gourlay / RIPR

State lawmakers grilled staff from the Departments of Human Services and Administration about what they deemed the “botched” rollout of a new state benefits system Thursday afternoon.