The Rhode Island Department of Labor and Training says it is bringing back eleven previously laid off employees to help with the unemployment insurance call center.
Jobless Rhode Islanders have had to wait for hours, and in some cases days, to get a call through. The problem started in July when the Department was forced to lay off a third of its staffers due to reduced federal funding.
(PROVIDENCE, RI) The State Department of Labor and Training says a malfunctioning telephone system may have allowed the unauthorized sharing of some clients’ personal information, including social security numbers. The problem happened Christmas Eve. A departmental review shows up to 700 people’s information may have been compromised. The department is notifying all customers who may have been impacted and is providing them with free credit monitoring services for three months.